Having a problem with the heat not working in my car sporadically. Last time it happened by the time I got it to the dealer the heat was back on, so it's hard to diagnose an issue if it can't be duplicated. So I can understand why it wasn't resolved. Well, the heat went out again. I called the dealer and ask if i could bring it in immediately. They agreed and set me up with a loaner. Mind you, i didn't have an appointment. Well the issue wasn't easy to identify but my service advisor Brian, called me every other day to provide an update. I really appreciated that. I trust Keyser and always appreciate the top notch customer service.
Ronke, we are so glad we were able to fix the issue with your heater! We are very happy to have provided you with such a positive experience!