I know I always say this, but everyone at Keyser rocks! It’s always a pleasure seeing the Keyser staff and everyone’s hospitality is excellent, they really make you feel right at home! Brandi is always phenomenal whenever I speak with her on the phone! Adam makes sure I’m in and out with ease every time! I can assure you, I will be a Keyser customer for life!
Nicholas, thank you for this kind review and for your loyalty. We appreciate you taking the time to acknowledge members of our team who helped contribute to your awesome experience. Thank you again and as always we look forward to seeing you next time! =)
The trouble I’m having- hard shifting from 1st to 2nd gear - was not resolved. I was told that I’m not the only one and perhaps it’s an issue that affects more cars than just mine. Also, the service department didn’t catch the fact that the state inspection was due. I now have to return for that.
Parts needed to be ordered to make the repair. I was called as soon as the parts arrived ,and an appointment was scheduled for my earliest convenience. When it looked like the repair was going too take longer than what was anticipated I was given a loaner. Great service!
Louis, thank you! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out.
Sandra, thank you for taking the time to leave us this kind review. Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next visit and hope you have a wonderful day. Thanks again.
Thank you, Marjory. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for choosing Keyser Cadillac and we look forward to your next visit.
Nicholas, we appreciate you taking the time to leave us this awesome review. Thanks for highlighting our team-member, Amber, who helped make this such a great experience. We sincerely value your business and look forward to your next visit!