Two generations and 60 years offering excellent vehicles testifies to the quality of our work, the integrity of our promise and the trust of our customers. As a valued Better Business Bureau with an A+ score, we have countless repeat customers, and they recommend new customers regularly.
Peter, we sincerely appreciate your feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keyser Cadillac. Thank you for your business; we hope you have a wonderful day!
Janice, thank you for your kind words and this wonderful review. Here at Keyser we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We'd be happy to pass your comments along to our team. Thanks again and we hope you have a great day!
Roseanne, thank you for sharing your experience; we're so happy to have been able to accommodate your needs. Your satisfaction is important to us, so we want to sincerely thank you for choosing Keyser Cadillac and we hope to see you again soon!
Always a pleasure - dropped the vehicle off early Saturday morning for lube, oil, and filter and received a call by 10:00 am that it was ready to go. Swung by to pick it up and it was even washed! Doesn't get any easier or any better!!
Ann, thank you! We appreciate you taking to time to acknowledge our team member, Adam, who helped make this such a positive experience for you! We look forward to providing you with the same great service during your next visit. Take care.
Bill, thank you for taking the time to leave us feedback about your recent experience with us. As your complete satisfaction is our first priority, we look forward to resolving this during your upcoming appointment on Tuesday the 19th.
Frank, thank you for sharing this feedback. We're happy to hear of your satisfaction with your service advisor, Adam. You were informed up front that there was only a 50% chance of the fob you brought in being successfully programmed. Our tech worked tirelessly but just could not get the fob programmed, so as you know we did order a replacement for you. We sincerely value your business and appreciate your understanding.
I came in to have a flat tire fixed that I thought was fixed a month earlier so it would have been the second time. As it turns out, it was a new problem with a different tire. They took care of it and didn't charge me. That exceeded my expectations.
Patrick, thank you! We sincerely appreciate you taking the time to leave us this kind review and are proud to have been able to exceed your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again.
Mary, congratulations on your new Cadillac XT4 and thank you for your recommendation! We sincerely appreciate you taking the time to acknowledge our team-member , Brad, who helped make this such an enjoyable experience for you. If you'd like more time going over all of the features your XT4 offers, please keep in mind that we offer a courtesy follow-up delivery with our tech-expert, Jaime. We sincerely appreciate your business and look forward to providing you with the same great service when it comes time for your vehicle's first maintenance visit. Happy motoring!