Two generations and 60 years offering excellent vehicles testifies to the quality of our work, the integrity of our promise and the trust of our customers. As a valued Better Business Bureau with an A+ score, we have countless repeat customers, and they recommend new customers regularly.
Gary, thank for letting us know how did! We are happy to have provided you with such a positive experience. Your satisfaction is important to us, so we want to sincerely thank you for choosing Keyser Cadillac and we hope to see you again soon!
Greg, thank you so much for your positive feedback. We're glad to hear you had such a wonderful experience with our team and look forward to providing you with the same great service during your next visit!
Pamela, we sincerely appreciate your positive feedback! It is great to hear everything was done quickly and to your satisfaction. Thank you again for choosing Keyser Cadillac and we look forward to your next visit!
Gail, thank you! We are so happy to hear of your satisfaction with your Cadillac and our service department. Please let us know if there is anything else we can do for you; we are more than happy to help!
Alan, thank you for this awesome review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you ever need anything, please don't hesitate to reach out.
My only concern is that I was NOT informed ahead of time that ther were multiple recalls that needed to be fixed. I came in for an oil change and tire rotation and it took quite a while to complete the recall issues. If I had known ahead, I would have made arrangements to drop off the vehicle and return once the repair was complete. Otherwise, it was a pleasant experience.
Candyce, thank you for sharing your positive experience with us. We strive to inform the customer of recalls at the time of scheduling and sincerely apologize for this miscommunication and any inconvenience it may have caused you. In the event something like this should ever happen again, please know that we do offer shuttle rides and have loaner vehicles in order to accommodate your needs. If you ever have any questions please don't hesitate to reach out, we are happy to help! We sincerely appreciate your business and look forward to your next visit. Thanks again!
Rosalie, thank you for taking a moment to leave us this feedback. We are so happy to hear of your positive experience with our team. Thank you for your business. We look forward to providing you with the same great service during your next visit!
Diane, thank you for sharing your positive experience with us! It is great to hear everything was done quickly and to your satisfaction. If you have any further questions, please give us a call. We're always happy to help!