Adam in Service knows his customers and is very attentive and knowledgeable...as well as a terrific person to deal with! Kevin is also an excellent person to deal with, knows his customers and always makes you feel valued! In the office Amber and Diana are wonderful to deal and your needs are always accommodated...terrific group of people!
Jennifer, thank you for acknowledging members of our team who helped make your experience so enjoyable. Here at Keyser, we strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My experience was highlighted by the exceptional service given by Ryan, he is kind, professional and a very customer focused...if you have an employee recognition I would like to see that Ryan receives this special acknowledgement! Amber is also a member of your team who has an excellent presentation on the phone, is very kind and who continually tries to accommodate every request. Kevin is very knowledgeable and kind he is always focused on keeping you updated throughout the process...it is always the relationship established with the customer that differentiates one organization from another...it is the contributions from these employees who make the difference at Keyser!
Diane, thank you for sharing your experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keyser Cadillac. Until the next time we meet, take care!
Douglas, we are so pleased you enjoyed your visit to Keyser Cadillac. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again and we hope you have a great day.
Amy, thank you for this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Keyser Cadillac. Complete satisfaction is our main goal so please let us know if there is anything do to enhance your experience during your next visit. Thanks again, take care!
Thomas, thanks for taking the time to leave a review. We want all our clients to have a comfortable and stress-free experience with us and are glad to hear this was true in your case. We sincerely value your business and look forward to your next visit!
John- thank you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
David, it's great to hear your entire service experience went so smoothly and we were able to help you out. Thank you so much for taking the time to share your positive feedback. We are always more than happy to assist you if anything else comes up. Take care!
Kelly thank you for sharing your experience! It's great to hear everything was done quickly and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Joanna, thank you for your feedback and business. We always want to hear back from our clients and we're glad you had such a positive experience with us! We are so happy to hear that you are loving your new Cadillac and want to thank you again for letting Keyser Cadillac handle all of your service needs.
After one negative experience in the past (previously recorded in another review) I can say that my experience yesterday at Keyser was significantly better. My experience yesterday matched what I believe a premium auto-dealer should provide. I appreciate the diligent staff, their hard work and attention to detail in servicing my vehicle. Thank you, Keyser Team.
Matthew, we really appreciate you taking the time to share your experience. We are thrilled to have been able to provide you with an experience you not only deserve, but have come to expect from us here at Keyser Cadillac. Thank you for giving us the opportunity to put Keyser back into a better light. Your satisfaction truly is our top priority, so we thank you again for this feedback and for your loyalty.
Priscilla, thank you for the high star rating and positive feedback. Your complete satisfaction is our main priority so if there is anything else that we may do for you, please do not hesitate to reach out. We appreciate your business, thanks again!
David, we appreciate your honest feedback. We understand your oil price and service price correlation, however, with the cost of living continuing to increase, Keyser Cadillac has been forced to increase the price on some of our services. We would like to reassure you that our Cadillac services are still competitively priced when compared to other luxury service providers. We hope our commitment to your complete satisfaction along with the convenience of our loaner vehicles, shuttle service and amenities keeps you coming back. We truly value you as a customer and look forward to taking care of your service needs. Thank you again.